PetSafe Pet Door Warranty
PetSafe Pet Door Warranty


PetSafe Pet Door Warranty

All parts, excluding vinyl flaps, are covered under warranty, and labor is covered for the first year of ownership. Thereafter, there is a minimum service charge for the repair or replacement of the product. Vinyl flaps are warranted for one (1) year. Misuse, loss, improper handling, commercial use, and dirty or worn parts are not covered. Radio Systems will not pay for loss of time, inconvenience, loss of use of your product, or any incidental or consequential damages.

Warranty Service

If you need service, please contact the Customer Care Center at 800-732-2677 for help in troubleshooting, and if necessary, to arrange a repair for your product (a service charge may apply).


Return Policy
To view Moore Pet Supplies complete return policy or if you need to return an item;
 please see the Moore Pet Policy Page.